We are excited to share that this coming November we are organizing a week dedicated to designing the customer experience (CX) in Tel-Aviv.
These events are intended to help designers think from customers’ perspective, identify gaps, share insights and come up with innovative solutions to their customer engagement challenges.
November 4th – Lean Service Design Framework Workshop
Elam Agam, a design leader from Switzerland will show how to craft valuable services in a structured way.
November 5th – Behavioral Design CX
A full-day workshop on how to craft customers decision making in digital channels. With Dr. Liraz Margalit.
November 6th – CX Night (3 Talks)
An evening Meetup dedicated to designing the customer experience.